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Privacy Policy

Last updated: August 22, 2026

This Privacy Policy explains how HBG DESIGN, LLC, with offices at 813 Ridge Lake Blvd, Memphis - 38120-9403, United States, collects, uses, stores, and protects information when you visit our website at https://www.hbg.mom or engage with our services. The website and the services described on it are developed and operated by the developer HBGDES, which manages the technical platform on behalf of HBG DESIGN, LLC. We are committed to safeguarding your privacy and to being transparent about the data we handle and the choices available to you.

On this page

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Legal Bases for Processing
  5. Cookies and Tracking Technologies
  6. How We Share Your Information
  7. Data Retention
  8. Data Security
  9. International Data Transfers
  10. Your Privacy Rights
  11. Privacy for Children
  12. Automated Decision Making
  13. Third Party Links
  14. Analytics and Advertising
  15. Email Communications
  16. Data Subject Requests
  17. Changes to This Policy
  18. Contact Us

1. Introduction

HBG DESIGN, LLC is a computer systems design and computer integrated systems design studio located in Memphis, Tennessee. We design systems, interfaces, and digital products for clients across the United States. This Privacy Policy applies to all personal information collected through our website, through our email communications, through telephone inquiries, and through any other direct interaction you have with our team.

By using our website or providing information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, you should discontinue use of the website and should not submit personal information to us.

We may update this Privacy Policy from time to time. When we make material changes, we will revise the date at the top of this page and, where appropriate, provide a more prominent notice. We encourage you to review this page periodically so that you remain informed about how we protect your information.

This policy applies to all visitors to our website, prospective clients, current clients, and anyone who communicates with us by email or telephone. If a separate agreement with us includes privacy provisions, those provisions apply in addition to this policy.

2. Information We Collect

We collect several categories of information in the course of operating our business. The specific information we collect depends on how you interact with us. In general, we limit collection to what is reasonably necessary to respond to you and to provide the services you request.

Information You Provide Directly

  • Contact information, such as your name, email address, telephone number, and company name.
  • Project information that you share in an inquiry, including descriptions of your goals, timelines, and budget ranges.
  • Account or billing details if you become a client, including invoicing addresses and payment references.
  • Any other information you choose to send us through email, forms, or telephone calls.

Information Collected Automatically

  • Device information, such as browser type, operating system, and screen resolution.
  • Usage information, including pages visited, time spent on pages, and referring pages.
  • Internet protocol address and approximate geographic location derived from that address.

We do not collect sensitive personal data such as government identifiers, health information, or financial account numbers through our website, and we ask that you not submit such information to us.

3. How We Use Your Information

We use the information we collect for the following purposes, which are necessary to operate our business and to provide the services you request.

  • To respond to inquiries and to communicate with you about your project.
  • To prepare proposals, estimates, and project documentation.
  • To deliver the services we have agreed to provide and to manage our client relationships.
  • To send administrative updates, invoices, and service notices.
  • To improve our website, our services, and the overall experience of our visitors.
  • To protect the security and integrity of our website and systems.
  • To comply with legal obligations and to resolve disputes.

We limit the use of personal information to the purposes described in this policy. We do not sell your personal information, and we do not use it for purposes that are materially different from those described here without first notifying you.

4. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following grounds.

  • Performance of a contract: processing necessary to prepare or perform an agreement with you.
  • Legitimate interests: processing necessary to operate and improve our business, provided those interests do not override your rights.
  • Consent: processing based on your explicit consent, which you may withdraw at any time.
  • Legal obligation: processing necessary to comply with applicable laws and regulations.

When we rely on legitimate interests, we balance our interests against your rights and freedoms. You may contact us at any time to ask about the specific basis for any processing activity, and we will explain our reasoning clearly.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember preferences, to understand how visitors use the site, and to keep the experience smooth and secure. A cookie is a small text file that a website stores on your device.

Types of Cookies We Use

  • Essential cookies: required for the website to function correctly, including basic navigation and security.
  • Analytics cookies: used to understand how visitors interact with the site so we can improve it.
  • Preference cookies: used to remember choices you make, such as accessibility settings.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of the website. You can also adjust your preferences at any time. Essential cookies cannot be disabled without breaking the core operation of the site.

6. How We Share Your Information

We do not sell or rent personal information. We share information only in the limited circumstances described below.

  • Service providers: trusted vendors who perform services on our behalf, such as hosting, email delivery, and analytics, and who are bound by confidentiality obligations.
  • Professional advisers: lawyers, accountants, and auditors where reasonably necessary.
  • Legal authorities: when required by law, court order, or governmental request.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, where personal information may be among the transferred assets.

We require all service providers to protect personal information and to use it only for the purposes for which we engaged them. We do not authorize them to use your information for their own independent purposes.

With your consent, we may also share information in other ways that we describe to you at the time. You always have the right to decline such sharing.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. The specific retention period depends on the type of information and the reason we collected it.

For example, we retain inquiry correspondence for a period consistent with our business needs and any applicable legal requirements. We retain client records, including contracts and invoices, for the duration of our relationship and for a reasonable period afterward to comply with tax and accounting obligations.

When information is no longer needed, we delete or anonymize it using commercially reasonable methods. If you would like more detail about a specific retention period, please contact us. Automated deletion is applied where feasible, and we periodically review the information we hold to avoid keeping it longer than necessary.

8. Data Security

We take reasonable and appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encrypted connections, access controls, and regular review of our security practices.

While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk. We encourage you to use strong passwords and to protect your own devices and accounts.

Access to personal information is limited to team members who need it to perform their work, and those individuals are expected to keep that information confidential. If we become aware of a security incident that affects your personal information, we will notify you and the relevant authorities as required by applicable law.

9. International Data Transfers

HBG DESIGN, LLC is based in the United States, and personal information is processed on servers and systems located in the United States. If you access our website from outside the United States, you acknowledge that your information will be transferred to and processed in the United States.

Where we transfer personal information across borders, we take steps to ensure that the information receives an adequate level of protection, consistent with applicable data protection laws. We rely on recognized safeguards where required.

By using the website and submitting information to us, you consent to the transfer, storage, and processing of your information in the United States and in any other country where our service providers operate.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include the following.

  • Access: the right to request a copy of the personal information we hold about you.
  • Correction: the right to request that inaccurate information be corrected.
  • Deletion: the right to request that we delete your personal information, subject to legal exceptions.
  • Restriction: the right to request that we limit how we process your information.
  • Portability: the right to receive your information in a structured, commonly used format.
  • Objection: the right to object to certain processing activities.
  • Consent withdrawal: the right to withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details in the Contact Us section below. We will respond within the timeframe required by applicable law. We may need to verify your identity before completing a request, which helps us protect your information from unauthorized access.

We do not discriminate against anyone who chooses to exercise a privacy right. You will receive the same quality of service whether or not you make a request.

11. Privacy for Children

Our website and services are directed to businesses and adults, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that a child under 13 has provided us with personal information, please contact us immediately.

If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information as quickly as possible.

12. Automated Decision Making

We do not use personal information to make decisions that produce legal or similarly significant effects on you through fully automated means. Our use of technology is limited to organizing, storing, and delivering information in support of the human work we perform with you.

If our practices change in this area, we will update this Privacy Policy and, where required by law, provide you with meaningful information about the logic involved and your right to request a review by a person.

13. Third Party Links

Our website may contain links to third party websites, plugins, and services that are not operated by us. This Privacy Policy does not apply to those third party services, and we are not responsible for their content or their privacy practices.

We encourage you to review the privacy policies of any third party service before providing personal information. Clicking a third party link is done at your own discretion, and any information you share with a third party is governed by the policy published by that third party.

14. Analytics and Advertising

We may use analytics tools to understand how visitors use our website, such as which pages are most popular and how long visitors stay. These tools help us improve the structure and content of the site.

We do not currently operate targeted advertising networks on this website. If that changes in the future, we will update this Privacy Policy and provide you with appropriate choices regarding advertising cookies and related technologies.

Where analytics tools collect information, we configure them to minimize data collection and to avoid collecting information that is not necessary for understanding aggregate site usage.

15. Email Communications

If you contact us or become a client, we may send you email messages related to your inquiry or our services. These messages are generally transactional or administrative in nature, such as responses to your questions, project updates, and invoices.

If you receive promotional communications from us, you may opt out at any time by following the unsubscribe instructions in the email or by contacting us directly. Even if you opt out of promotional messages, we may still send you important transactional or account-related messages.

We treat our own email records with the same care described in this policy, and we do not add you to promotional lists without your consent.

16. Data Subject Requests

We aim to respond to all valid privacy requests in a timely and transparent manner. When you submit a request to access, correct, delete, or restrict your information, we will acknowledge receipt and provide an update on the status of your request.

To protect your privacy, we may ask you to verify your identity before processing certain requests. In some cases, legal or contractual obligations may require us to retain certain information despite a deletion request, and we will explain these exceptions when they apply.

If you are submitting a request on behalf of another person, we may ask for evidence of your authority to act for that person before we proceed.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. The most current version will always be posted on this page, and the date at the top will indicate when it was last revised.

Material changes will be highlighted clearly when you visit this page, and where required, we will obtain your consent before applying changes that affect your rights. Your continued use of the website after changes take effect constitutes acceptance of the updated policy.

If a change reduces the protections described in this policy, we will provide notice at least thirty days before the change takes effect, where practical, so that you have an opportunity to review the update and contact us with any questions.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us using the details below.

  • Company name: HBG DESIGN, LLC
  • Address: 813 Ridge Lake Blvd, Memphis - 38120-9403, United States (US)
  • Email: note@hbg.mom
  • Phone: +16814005921
  • Website: https://www.hbg.mom

We will review your message and respond as promptly as possible. Thank you for trusting HBG DESIGN, LLC with your information.

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